Privacy, terms and complaints

Autus Enterprises Ltd collects the information you submit so that we can assess a finance enquiry, contact you, verify identity and collateral, prepare documents and administer an approved loan.

Information may include contact details, identity information, financial information, collateral details and information about a witness or verification contact. Only provide another person’s information when they know why it is being shared.

We limit access to authorised staff and retain information only as needed for business, contractual, security and applicable legal purposes. You may contact us to ask about the personal information associated with your application.

The calculator provides an indicative estimate only. It is not an offer, approval, guarantee or binding loan agreement.

Any final amount, interest, fees, repayment schedule and collateral conditions will be stated in a written agreement after identity, affordability, ownership and valuation checks.

You are responsible for providing complete and accurate information. Do not submit an application using another person’s identity or property without authority.

If information is incorrect, you are unhappy with how an enquiry was handled, or you want to raise a complaint, contact Autus using the details below.

Please include your application or loan reference, your full name, a short description of the issue and the outcome you are requesting. We will acknowledge the matter and review the available records before responding.